shipping & delivery

Important Notice

Please make sure to enter your shipping address correctly.
Kaz Footwear is not responsible for failed deliveries due to incorrect or incomplete address information provided by the customer.

Delivery Time

All orders are processed starting from the next day after your purchase.
You can expect your order to arrive within 15 to 20 business days from the time of processing.

Shipping Coverage

Once your order is shipped, you will receive a tracking number via email or SMS or WhatsApp. You can use it to monitor your delivery status.

Shipping Fees

We are proud to offer free shipping to all areas in Rwanda — no hidden fees.

Order Tracking

Every order comes with a tracking number, so you can monitor your delivery status in real-time from dispatch to arrival.

If you have any questions about your delivery, feel free to contact us and our support team will be happy to help.