How long does delivery take ?
Delivery takes between 14 to 21 business days from the day after your order is placed. We deliver to most areas across Rwanda.
Do you offer free shipping?
Yes! We offer free delivery to all locations across Kigali.
What if I received the wrong size or a defective item?
If you received the wrong size or color due to our mistake, or if there is a manufacturing defect, you can request a return or exchange within 14 days after receiving your order . The product must be unused and in original condition.
How do I choose the right shoe size?
We recommend checking our size guide available on each product page. If you're unsure, feel free to contact our support team for help.
Can I pay on delivery?
Yes! We offer Cash on Delivery (COD) for orders across Kigali. You can pay for your order in cash when it’s delivered to your address.
