KazFootwear operates this website and online store to provide you with a safe and reliable shopping experience (the “Services”). We are powered by Shopify, which helps us operate and manage the Services. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, make a purchase, or contact us in any way.
By using the Services, you agree to this Privacy Policy and consent to our collection and use of your personal information as described here.
What Information We Collect
We may collect the following types of personal information depending on how you use our Services:
Contact Information: Name, phone number, email address, shipping address.
Payment Information: Payment method, transaction details. Note: Payments are processed securely via Shopify and third-party payment providers. We do not store your credit or debit card numbers.
Order History: Items you purchased, exchanged, or returned.
Device & Usage Info: IP address, device type, browser, and interactions with our site.
Customer Communication: Any messages or inquiries sent through WhatsApp, email, or contact forms.
How We Collect Your Information
We may collect personal information:
Directly from you when you place an order, sign up for updates, or contact us.
Automatically when you browse the site (via cookies and similar tools).
From Shopify or our service providers when they help process orders or manage services.
How We Use Your Information
We use your personal information to:
Process and deliver your orders.
Contact you about your purchase or respond to inquiries.
Improve our website and services.
Send important updates or promotional emails (you may unsubscribe at any time).
Detect and prevent fraud or unauthorized activity.
Sharing Your Information
We may share your information with:
Shopify, our e-commerce platform, for payment processing, order management, and website hosting.
Shipping partners to deliver your order.
Service providers helping us with email delivery, website support, or analytics.
Government authorities if required by law.
We never sell your personal data or share it with unaffiliated third parties for marketing.
Shopify’s Role
As we use Shopify, your information may also be handled by Shopify in accordance with their Privacy Policy. Shopify may process your data to improve its services or enhance the performance of all stores on its platform.
Your Rights
You may contact us at any time to:
Request access to the personal data we hold about you.
Ask for your information to be corrected or deleted.
Withdraw consent to receive marketing messages.
To exercise your rights, please email us at contact@kazfootwear.com.
Data Retention
We keep your information only as long as necessary to complete your order, manage your account, or comply with legal requirements.
Children's Data
Our Services are not intended for users under the age of 18. We do not knowingly collect personal information from children.
Security
We take reasonable steps to protect your information. However, no system is 100% secure. We recommend using strong passwords and avoiding sharing sensitive data over public networks.
International Transfers
Since we use Shopify and related services, your data may be stored or processed in countries outside Rwanda. We rely on Shopify's security and data protection measures for this.
Changes to This Policy
We may update this Privacy Policy occasionally. We will post any changes on this page and update the "Last Updated" date.
Last Updated: July 26, 2025
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
📧 contact@kazfootwear.com
📍 Kicukiro, Kigali, Rwanda
